Frequently Asked Questions!
How do I know if my item is brass?
Brass material is non-magnetic. Therefore, you should take a magnet and see if it sticks to the metal (a magnet on your refrigerator will work fine!) If it doesn't stick, it is probably Brass...if it sticks, it is probably another type of metal with a brass plating or brass coloring. We cannot polish these items.
Do you polish items in my home?
Unless it is an unusual circumstance, we do not polish items in the home. They must be brought to our facility. Driving directions are included on our contact page.
What kind of protective coating do you apply?
After polishing to a mirror finish or satin finish, and after a solvent bath & rinse cleaning, we will coat your items with a clear acrylic polyurethane protective coat. This coating is specially formulated for outdoor exposure on mirror finished brass!
How long will the protective coating last?
The coating should last many years, even if outside in the weather, providing it is located in a non-salt environment (installations near the ocean will not hold up as long).
What materials do you polish?
We polish BRASS, COPPER, SILVER, ALUMINUM, AND STAINLESS STEEL...essentially all other non-magnetic metals as well.
How long does it take to get an item polished?
Standard deliveries are usually 1 to 2 weeks, but of course that can change due to varying business conditions and is negotiable.
How do I get a price quote?
Simply bring your items in to The Carlisle & Finch Co., Monday thru Friday between 8:00 am and 3:00 pm, and we will normally be able to get you a quotation while you wait. We do this by polishing a small surface on your item to a mirror finish. This allows us to determine the price and allows you to see your finish!
If you wish, you may email pictures of your objects for an estimated price quote. Send pictures to: email@example.com. Send your mailing address and phone number along with your pictures so we may get in touch with you.
Do you sell any polishing products?
No we don't, however we can make recommendations.
Do you polish large quantites of production parts?
Yes, we are very much situated for high volume of production metal finishing and we will quote accordingly.
Do you repair broken items?
We can and have made repairs but on a limited basis. This must be evaluated and determined when you arrive.